Shipping policy

Shipping policy

1. free shipping on eligible items.

2. 7 days hassle free return

3. Refunds are processed after a quality check. Know more:

Shipping, Returns & Exchange Policy

At our brand, every product is thoughtfully designed to deliver comfort, performance, and confidence. We are committed to providing a smooth and transparent shopping experience, while maintaining the highest standards of product quality and hygiene.

Please read our policy carefully before placing your order.

Shipping Policy Order Processing

All orders are carefully processed and dispatched within 24–48 hours of order confirmation.

During new launches, promotional events, weekends, or public holidays, dispatch timelines may be slightly extended due to higher order volumes.

Estimated Delivery Timeline

Please note that delivery timelines may vary depending on courier operations, weather conditions, remote locations, or unforeseen logistical delays.

Order Tracking

Once your order has been dispatched, tracking details will be shared via Email, SMS, or WhatsApp (where applicable), allowing you to monitor your shipment in real time.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout. We may occasionally offer complimentary shipping on select orders, collections, or promotional campaigns.

Returns & Exchanges

We understand that fit and comfort are personal, especially in performance

wear. If your purchase isn’t the perfect match, we’re here to help.

7-Day Hassle-Free Returns & Exchanges

Eligible products may be returned or exchanged within 7 days from the date of delivery.

To ensure a smooth process, products must:

• Be unused and unwashed

• Be returned with original tags and packaging intact

• Be free from stains, marks, fragrance, or signs of wear

• Be returned in original condition

Eligible Return & Exchange Cases

Returns or exchanges may be requested for:

• Size or fit concerns

• Damaged product received

• Incorrect item delivered

• Manufacturing defects

Non-Eligible Conditions

To maintain hygiene and quality standards, we may be unable to accept returns or exchanges for:

• Used or washed products

• Products without original tags or packaging

• Items damaged after delivery

• Complimentary/free items

• Products marked as final sale or non-returnable

Exchange Policy Size Exchanges

We offer a one-time size exchange for eligible purchases, subject to product availability.

If the preferred size is unavailable, customers may be offered:

• Store credit OR

• Refund support, wherever applicable

Exchange Process

1. Submit your request within 7 days of delivery

2. Reverse pickup will be arranged for eligible locations

3. Returned product undergoes a standard quality inspection

4. Approved exchange items are dispatched promptly

Refund Policy

Refund Approval Process

All returned products are subject to a routine quality inspection once received at our facility.

This process generally takes:

• 24–48 hours after the returned shipment is delivered to us.

Refund Timeline

Once approved, refunds are processed within 5–7 business days.

Please note that actual credit timelines may vary depending on your bank or payment provider.

Refund Method

• Prepaid Orders → Refunded to the original payment method

• COD Orders → Refunded via bank transfer or store credit

Reverse Pickup & Self-Shipping

Reverse pickup services are available for most serviceable pin codes.

In locations where reverse pickup is unavailable, customers may be requested to self-ship the product. Eligible shipping reimbursements may be considered upon review.

Important Information

Unboxing Video Recommendation

We highly recommend recording an unboxing video while opening your parcel. This helps us assist you more efficiently in case of:

• Transit damage

• Missing items

• Incorrect product concerns

Quality Assurance

To ensure every customer receives products that meet our quality and hygiene standards, all returns undergo a mandatory inspection prior to approval of refunds or exchanges.

Order Cancellation

Orders may be cancelled before dispatch. Once shipped, cancellation requests may not always be possible.

Our Commitment

We are dedicated to creating thoughtfully engineered activewear designed for movement, confidence, and everyday performance.

Our policies are intended to create a fair and seamless experience for both our customers and our team, while ensuring the quality and integrity of every product we deliver.

For any assistance, our support team is always happy to help via Email, Instagram, or WhatsApp support.

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